AS
- Timeline
- 5 weeks
- Our role
- AI workflow & CRM integration
- Services
- AI AgentsChatbotsFeature Implementation
- Tech
- OpenAIDjangoCal.com APIWhatsAppWebhooks
3×More visits booked
<2 minAvg. booking time
CRMAuto-synced activities
The challenge
Prospects dropped off when booking a visit required back-and-forth calls. The team needed instant scheduling that respected counsellor availability and CRM records.
What we did
- 1
Built a conversational scheduler on web and WhatsApp that collects intent, program interest, and preferred slots.
- 2
Synced confirmed appointments to the CRM Portal with automatic counsellor assignment rules.
- 3
Added reminders, rescheduling, and no-show follow-ups to keep the pipeline moving.
“Students book campus visits in minutes — our counsellors show up prepared because the CRM already has context.”
More work
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